frequently asked questions

How old do you have to be?

We suggest 10 years and up!

How many can be in my group?

Up to twelve in a group. If you don’t have Twelve we might put others with you

What if I run Late?

At the house of clues its all about time so we cant let you in the room if your late.

Can I bring My Cell phone?

No cell Phones or other devices are allowed in the room. if you bring your phones or electronic devices we will ask u to place them in a trunk we will secure them in a locked box at the front desk!

Do you host private bookings?

Yes just call us or email us for a group event rate!

Can I get a refund?

Sorry there is no refunds if you have to cancel we will try our best to accommodate you for another booking.

What time should I arrive?

15 minutes prior to your booking time

What if my group doesn't solve the clues in time to get out?

We will let you out if you run out of time at the end of the hour!